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Our Mission is to go above and beyond for our guests. We do this by creating a great atmosphere and a great value in our services.

For 15 years Panache has affirmed its place as one of the leading salon & day spas!  We do our best to provide you with the highest quality of service.  We work very hard to sharpen our skills through continuing education and we use the highest quality products available.

Panache Salon & Day Spa
525 West Third Street
Jamestown, New York 14701

Telephone: 716-484-3355
E-mail: info@panachejmst.com

Salon Hours:
Mon: 10am – 5pm     Thursday 9am – 8pm
Tues: 9am – 8pm       Fri 9am – 6pm
Wed:  9am – 8pm      Sat 8am – 5pm

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POLICIES:

Your services are personally reserved for you. Please be prompt for your appointment. Our schedules are designed to permit the correct time needed to complete your service.

Booking groups (2 or more people and/or services), packages and multiple services: We require a credit card or a gift certificate hold when scheduling these appointments. No shows and late cancellation are subject to cancellation fees.

Package pricing and value added services are designed to be used in the same day. Packages cannot be split up over different visits or shared with other guests. You may choose to apply the value of the gift card to ALA cart services at ALA cart pricing.

NO Show & Late Cancellation Policy:

When canceling or rescheduling an appointment, please give us 48 hours’ notice for spa packages and 24 hours’ notice for all other appointments.

Appointments cancelled without appropriate notice will be due in full for packages and groups. No shows and late cancellations, that can not be fill, will result in a 50%-100% charge for services. Series facial and massage discount package appointments are charged to pre-paid package for no shows.  After 3 recorded no shows, booked appointments will require a non-refundable prepayment. Same day and walk-in appointments may be an option in these circumstances.

This courtesy enables us to schedule another client and, in turn, maintains a higher availability of our services for you, as well as others.

Children and Young Adults:

Massage- under 16 requires an adult present in room at the time of service.

Salon guests under 12 years of age must be accompanied by an adult. For their safety, children under 12 years of age must wait with parents and are not to be left alone.